Legal
Privacy Policy
Your trust matters. This policy explains what we collect and how we use it. Last updated 12 June 2026.
1. Who we are
HuluMart ("HuluMart", "we", "us" or "our") operates a doorstep scrap-collection service and online platform. This Privacy Policy explains how we handle personal information when you visit our website, book a pickup, or otherwise interact with us.
2. Information we collect
Booking details: your name, phone number, service address, locality, pincode, preferred pickup date and time slot, and optional location coordinates or photos you choose to share.
Account information: if you create an account, your email address and any profile details you provide (such as full name and phone number).
Usage data: technical information such as your device, browser type, and pages visited, collected automatically to keep the service secure and reliable.
3. How we use your information
To schedule, confirm and complete your scrap pickup and to contact you (including via WhatsApp or phone) about your booking.
To process payments due to you for collected materials and to keep records required for accounting and compliance.
To improve our services, prevent fraud and abuse, and comply with legal obligations.
4. Sharing your information
We share booking details only with the field agents and logistics partners who fulfil your pickup. We do not sell your personal information.
We may disclose information where required by law, regulation, legal process, or to protect the rights, property or safety of HuluMart, our users or others.
5. Data retention
We keep your information only as long as needed to provide the service, meet legal and tax requirements, and resolve disputes. When no longer required, we delete or anonymise it.
6. Security
We use industry-standard technical and organisational measures, including access controls and encryption in transit, to protect your data. No method of transmission or storage is completely secure, but we work continuously to safeguard your information.
7. Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent for non-essential processing. To exercise these rights, contact us using the details below.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "last updated" date.
9. Contact us
Questions about this policy or your data? Email us at hulumart.com@gmail.com or reach out through our Contact page.